Knowledge Management Benchmarking Association
The Benchmarking Network leads Benchmarking studies worldwide, provides benchmarking measures and metrics, training in benchmarking, research and implementation in support of improvement and reengineering efforts in response to benchmarking study.
URL:    http://www.kmba.org
TAGS:    knowledge management, Knowledge Management Benchmarking Association, Contact Center
Added on 25.12.2009
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